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Troubleshooting

CPS Frequently Asked Questions

My CPS remote is not responding? Remove batteries, hold down any button for 12 seconds, then install new batteries. Open the CPS program on your computer, open the help menu and select "Test Pads." If there still is no response, please submit a ticket to the Technology Helpdesk. Can I add pho...

SMART Board M600 Troubleshooting Flowchart

Click the link below to open the PDF copy of the Troubleshooting Flowchart for the M600 series SMART Board.Open PDF